Citizen’s Charter

 

PERFORMANCE / SERVICE PLEDGE

We, the officials and employees of the Department of Agriculture RFO -10 commit to:

S

erve you promptly, efficiently and courteously;

E

nsure strict compliance with service standards, with written explanation for any delays in frontline services;

R

espond to your complaint about our services the soonest and take corrective measures;

V

alue every citizen’s comments and suggestions including those with special needs such as the differently-abled, pregnant women and senior citizens; and

E

mpower the public through 24/7 access to information on our policies, programs, activities and services through our website (http://www.cagayandeoro.da.gov.ph/)

All these we pledge, because YOU deserve no less.

 

FEEDBACK  AND REDRESS MECHANISMS

Please let us know how we have served you by doing any of the following:

  • Accomplish our Feedback Form available in the Public Assistance Desk.
  • Send your feedback through e-mail

If you are not satisfied with our services, your written/verbal complaints shall immediately be attended to by the Agency Mamayan na Partner (Patrick Ian F. Pedarse, Acting Supervising Administrative Officer) or through the Public Assistance Desk Officer or e-mail to: agri10cdo@gmail.com

THANK YOU for helping us improve our services.

 

Citizen’s Charter PDF File