ARTA conducts an onsite inspection at DA-10 to check its adherence to RA 11032.

 

CAGAYAN DE ORO CITY – The Anti Red-Tape Authority (ARTA) conducted an onsite inspection at the Department of Agriculture – Regional Field Office 10 (DA-10) helmed by Regional Executive Director Carlene C. Collado to evaluate both its internal and external processes in adherence to Republic Act No. 11032, otherwise known as the Ease of Doing Business and Efficient Government Service Delivery Act of 2018.

Cora A. Dumayaca, Regional Technical Director for Research and Regulations, together with other agency personnel welcomed the ARTA team led by Supervising Administrative Officer Dominic I. Sanchez and Project Development Officer II Harold Oga.

The ARTA team inspected the external process flow of the services offered by the department under the Integrated Laboratories Division (ILD), particularly the Regional Animal Disease Diagnostic Laboratory, which provides services that are vital to the development of the livestock and poultry industry.

Accordingly, Viralou Tuquib, DVM presented the procedure in receiving samples from external clients, at the same time on how they perform prompt and accurate diagnostic tests of major animal diseases that curb disease outbreaks.

On the other hand, the Regional Feed Chemical Analysis Laboratory bared its procedure on how it tests samples on poultry and livestock feedstuff on different chemical testing parameters in compliance with BAI feed quality standard.
The ARTA also lauded the department’s proactive practices, highlighting the presence of the Citizen’s Charter and the Public Assistance and Complaints Desk (PACD).

Notably, the PACD was commended for the delegation of agency staff to be assigned each day through the issuance of a department memorandum. Generally, the department was compliant with minimal findings.

RTD Dumayaca expressed her gratitude to the ARTA team and reaffirmed the department’s commitment to maintaining its good practices and acting on the recommendations made as it moves forward for an enhanced delivery of its services to agri-clienteles.# (TJL)